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General Customer Service Inquiries:
212.255.4233 ext. 200
Sales and Advertising Inquiries:
212.255.4233 ext. 219
Ticketing Customer Service:
Please Contact Crave Tickets
Media Inquiries:
212.255.4233 ext. 219
Editorial Inquiries:
212.255.4233 ext. 200
Employment Inquiries:
To Plan A Birthday Party:
Birthday Party Concierge
To Post An Event Or Venue:
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New York Office:
JOONBUG
225 West 39th St
11th Floor
New York, NY 10018
Send An Inquiry:
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Ticket Refund Policy:

Tickets are NON-REFUNDABLE. However, if a party is canceled or there is a problem at an event in which customers are denied entry, we will gladly honor your request for a refund but will require the following steps being taken. Customers denied entry for delinquent or inappropriate behavior will not be refunded.

Please mail back your original tickets in tact as verification of non-entry to complete the refund.

The address to mail it to is:

Crave Tickets
Attn: Audrey
225 West 39th Street 11th Fl.
New York, NY 10018

Upon receipt of the tickets, we will promptly refund your credit card. Please note that we must receive your tickets to honor a refund so we strongly suggest that you use a traceable shipping method.

Alternatively, you may bring the tickets to our office two business days after the event.

In the case that you selected Will-Call at time of purchase and you do not have physical tickets, please email info@cravetickets.com and we will verify that you were in fact denied entry to the event before issuing the refund.

Thank you for your anticipated cooperation in resolving this matter and again we are very sorry if your night fell below expectations and hope to resolve any issues quickly and do what we can to make things right.